Effective Date: 2nd April 2026

Decorative Finish (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We may collect and process the following data:

Personal Information: Name, email address, phone number

Project Information: Property details, service requirements, and preferences

Technical Data: IP address, browser type, device information, and website usage data

Marketing Preferences: Your preferences for receiving communications from us

2. How We Use Your Information

We use your information to:

Respond to enquiries and provide quotations

Deliver our painting and decorating services

Improve our website, services, and customer experience

Send updates, promotions, or service-related communications (only if consent is given)

Comply with legal and regulatory obligations

3. Lawful Basis for Processing

We process your data under the following legal bases:

Consent (for marketing communications)

Contractual necessity (to provide services or quotes)

Legitimate interest (to improve services and operations)

Legal compliance

4. Data Sharing

We do not sell your personal data. We may share your information with:

Trusted service providers (e.g., CRM systems, email platforms)

Professional advisors (legal, accounting)

Regulatory authorities if required by law

5. Data Retention

We retain your data only as long as necessary to fulfil the purposes outlined above or to meet legal obligations.

6. Your Rights (UK GDPR)

You have the right to:

Access your personal data

Request correction or deletion

Object to processing

Withdraw consent at any time

Lodge a complaint with the Information Commissioner’s Office

7. Security

We implement appropriate technical and organisational measures to protect your data.

8. Contact Us

If you have any questions about this policy:

Decorative Finish

📍 Wolverhampton, West Midlands, United Kingdom
📧 [email protected]
📞 07452 836241